Say No! Everyone wants the “Yes!” Yes, as in, yes we have a deal, yes, you are hired, yes, we can do that, yes, we are excited to have you as a client, yes, we look forward to your business and on and on. But what about the times you really need to say, “No!”? If you...
A couple of years ago a young sales professional was going door to door in our neighborhood cold-calling for a well-known pest control company. I had barely opened the door when he launched into a tirade of criticism about my current pest control provider thanks to a small sticker with their logo on my front...
